Municipalities
Municipal FOI workflow in practice: roles and handoffs
How Dutch municipalities typically divide WOO intake, redaction, legal review, and publication.
By Anonify B.V.
Typical roles
WOO coordinator: deadline and case overview. Case handler: document selection. Reviewer: redaction decisions. DPO: policy and incident escalation.
Where AI fits
AI shortens the search phase. Reviewers spend time on legal judgment, not on finding every email address in a 200-page PDF.
Public-sector teams use structured review with audit trails to keep human judgment in the workflow.
Rollout tip
Start with one WOO team and one document type (e.g. correspondence PDFs). Expand after measuring time-to-decision.
Use the free PDF demo to benchmark before procurement.
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